Last updated: January 2026
Keynsham Music Festival (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and responsible way.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.
Who we are
Organisation: Keynsham Music Festival
Location: 15-17 Temple Street, Keynsham, BS31 1HF
Email: Mike@keynshammusicfest.co.uk
For the purposes of UK data protection law, we are the data controller.
What personal data we collect
We may collect and process the following types of personal data:
Information you provide to us
- Name
- Email address
- Any information you include when contacting us via forms or email
- Volunteer or performer enquiries (if applicable)
Website usage data
- When you use our website, we may collect:
- IP address (anonymised where possible)
- Browser type and version
- Pages visited and time spent on the site
- Referring website
This data is typically collected via analytics tools and does not directly identify you.
Cookies
Our website uses cookies. For full details, please see our Cookie Policy.
How we use your personal data
We use your personal data to:
- Respond to enquiries and messages
- Provide information about the festival
- Manage volunteers, performers, or partners (where applicable)
- Improve our website and user experience
- Ensure the security and proper functioning of the website
We do not use your data for automated decision-making or profiling.
Lawful bases for processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have given clear consent (e.g. contacting us via a form)
- Legitimate interests – to run and promote the festival and improve our website
- Legal obligation – where required by law
You can withdraw your consent at any time.
How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure hosting and systems
- Restricted access to personal data
- Regular review of data handling practices
We only keep your personal data for as long as necessary for the purpose it was collected, or as required by law.
Sharing your data
We do not sell your personal data.
We may share data with trusted third parties only where necessary, such as:
- Website hosting providers
- Analytics providers (e.g. anonymised website statistics)
- Ticketing or event partners (if applicable)
All third parties are required to handle your data in accordance with data protection law.
International data transfers
We do not intentionally transfer personal data outside the UK.
If any third-party services process data outside the UK, appropriate safeguards will be in place.
Your data protection rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, please contact us using the details above.
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
We would appreciate the opportunity to address your concerns first.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.